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faq

why is everything sold out?

the sad potato store works on product drops! that means, sad potato doesn’t have anything in stock, instead, limited edition items will randomly drop throughout the year. drops sell out super quickly – like the sad potato pins, which sold out in less than 24 hours! once the item is released into the wild, it won’t be remade or rereleased in that edition, so if you peep something you like, don’t sleep on it.


when is the next drop?

the next drop is sad potato pop sockets scheduled for july 2021.


what kind of merch does sad potato have?

phone grips, enamel pins, key chains, lanyards, and more.


how do i ensure i get the sad potato _______?

there’s no way to guarantee that you’ll get the item you want, but some tips are:

  1. set an alarm! i will always announce drop days well in advance so you’ll know when the sale starts.
  2. fast fingers! know what you want, how many you want, and all your payment info.
  3. if you want a little bit of peace of mind, join the sad potato patreon, patreons always get first access to all merch.

good luck!


when will i receive my order?

order estimated shipping times are:

canada & usa: 2-4 weeks


** due to covid-19 there are extreme delays in shipping** these are estimated times and shipping times may be longer.

once orders have been shipped out, sad potato has no control over orders that have been delivered incorrectly, lost in the mail, or returned due to an undeliverable address. refunds will not be given out for incorrect addresses, so please double check your address! if you haven’t received your order in usa and canada 35 days after it has been shipped, please email me at sadpotatoclub@gmail.com.


where is my order?

help! i’ve been waiting so long to hold sad potato in my hands where is my order?

i’m so sorry that shipping is taking so long! thank you for being so understanding. mail is very slow right now due to covid so please wait for the entire estimated shipping time before contacting me.